Terms & Conditions

Welcome to Kyn Folk. By using our website and purchasing from us, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. General Information

  • Business Name: Kyn Folk
  • Location: Torquay, Victoria, Australia
  • Contact Information: 0402447022 | hello@kynfolk.com.au

2. Product Descriptions and Pricing

  • All product descriptions, pricing, and other details are provided in good faith. Prices are listed in Australian dollars (AUD) and include GST where applicable.
  • We reserve the right to update product descriptions, pricing, and availability without prior notice.

3. Ordering and Payment

  • Payment must be completed at the time of order. We accept ShopPay, PayPal, AfterPay, GPay, ApplePay and all major credit cards.
  • Once your order is placed, we will send a confirmation email with your order details.

4. Shipping and Delivery

  • Delivery times may vary based on location and shipping method. We do our best to ensure timely delivery but cannot guarantee specific delivery times.
  • Same-day delivery is available in certain locations. Please check availability at checkout.
  • Shipping fees and estimated delivery times will be displayed during the checkout process.
  • Please refer to our Shipping Information for further information.

5. Returns and Refunds

  • Our returns policy complies with Australian Consumer Law. If a product is faulty, damaged, or significantly different from its description, you are entitled to a replacement.  Please contact us immediately to arrange a resolution at hello@kynfolk.com.au
  • We understand that circumstances change.  Please get in touch with us to request a refund or exchange.  We cannot offer a refund once the hamper as already been posted.  Please provide your order number and best contact details to us via email hello@kynfolk.com.au

6. Intellectual Property

  • All content on this website, including images, text, and graphics, is the property of Kyn Folk and is protected by copyright law. You may not reproduce, distribute, or use any content without prior written permission.

7. Privacy

  • Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

8. Liability Limitation

  • To the fullest extent permitted by law, Kyn Folk is not liable for any indirect, incidental, or consequential damages arising from your use of our site or purchase of our products.

9. Governing Law

  • KynFolk abides by Australian Consumer Law

10. Gift vouchers: Gift vouchers are valid for use on our line store, and cannot be redeemed for cash.  Gift vouchers are valid for 3 years under Australian Consumer law

11. Discount Codes: Discount codes are limited to one use per person. Kynfolk reserves the right to cancel promotions at any time.  Codes cannot be entered after the sale has gone through.

12. Dispute Resolution: Should you have any issue with the product or service provided by Kynfolk please email hello@kynfolk.com.au or phone 0402 447 022